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Save 30% off Lab Grown Engagement Rings

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Jewellery Repairs & Restorations

From routine maintenance to major restorations

Estimates are always free. Bring in your jewellery and let us bring it back to life. Other services may be available upon request.

Our goldsmiths are here to help you enjoy your jewellery for years to come. We offer:

  • Ring sizing and re-shanking
  • Re-tipping and prong repair
  • Stone tightening and replacement
  • Rhodium plating
  • Chain, bracelet, and bangle repairs
  • Clasp and safety chain replacement
  • Cleaning and inspections
  • Soldering, including soldering rings together
  • Converting earrings to screwbacks
  • Cutting off rings
  • Engravings

Frequently Asked Questions

What types of jewellery repairs do you offer?

We offer a full range of jewellery repairs including ring sizing, chain repairs, stone replacement, claw retipping, soldering, polishing, and custom restoration work.

Are repairs done in-store?

Yes — we are proud to have three experienced in-house goldsmiths who handle the majority of our repairs with exceptional care and craftsmanship. Combined, they bring nearly 100 years of experience to their work.

How long do jewellery repairs take?

Most repairs are completed within 2–3 weeks, though timelines can vary depending on the complexity of the job. We’ll always provide an estimated turnaround time when you drop off your piece.

Do you offer rush or express repair services?

Yes — we offer an Express Service for items that need to be completed more quickly. Additional fees apply, and availability will depend on the type of repair.

Do I need an appointment for a repair?

No appointment is necessary — simply visit any of our locations and our team will be happy to assist you.

Can you repair damaged or sentimental jewellery?

Absolutely. We specialize in restoring well-loved and sentimental pieces and will walk you through the best options to bring them back to life.

Will my jewellery look new again after repair?

In many cases, yes. We professionally clean and polish pieces as part of the repair process to restore their beauty whenever possible.

Speak with a Specialist

Need help? Contact us to speak with one of our jewellery specialists today!